Warranty Policy

Warranty Policy – InvasionTec

At InvasionTec, we are committed to providing high-quality products and exceptional customer service. Most of all our products are covered under a limited warranty to ensure customer satisfaction and peace of mind.

1. Warranty Coverage

Our warranty policy covers manufacturing defects and hardware malfunctions under normal use during the warranty period. This includes:

• Power adapters and cables not functioning
• Audio or charging issues in accessories
• Defective ports or buttons
• Product not powering on

2. Warranty Period

The warranty period begins on the date of purchase, as shown on your invoice or receipt. Different product has different warranty periods which will be mentioned during the purchase.

Please check individual product listings or contact us for product-specific warranty durations.

3. What’s Not Covered

This warranty does not cover:

• Physical damage (cracks, dents, broken parts)
• Product serial number must be matched with the box
• Water or moisture damage
• Burnt marks, rust, or corrosion
• Unauthorized repairs or tampering
• Lost or stolen products
• Damage due to misuse, abuse, or improper voltage

4. How to Claim Warranty

To file a warranty claim, please follow these steps:

For Online Purchase

1. Contact our support team via email or phone with:

• Your name and contact number
• Order number or invoice copy
• Clear description of the issue
• Photos or videos showing the defect (if possible)

1. Send or bring the product to our office (location will be provided).
2. Our technical team will inspect the item.
3. If approved, we will replace the item free of charge, depending on availability and condition.

Processing time: Maximum 3 working days after receiving product.

Claim For Purchased from reseller/Shop

1. Contact with the store: Bring the product to the store where the product is purchased.
2. Store will inspect initially that the claimed product is within warranty period and comply with the warranty policy.
3. If store found the problem for the item is valid then it will be sent to Invasion Tec office by them.
4. Our technical team will inspect the item and If approved, we will replace the item and will send to the store.

Processing time: 5-7 working days after receiving product.

5. Important Notes

• Warranty claims must be made within the coverage period.
• If the exact item is unavailable, a similar product or store credit may be offered.
• Invoice must be shown during claim. Without invoice no claim will be accepted.
• Box (labeled with Invasion Tec sticker) of the product is mandatory. Without box claim will not be accepted. Any torn sticker is also not acceptable.
• For combo product like Charger with cable etc. if one item found defective and other found ok then only the defective item in the combo will be replaced.

We appreciate your trust in InvasionTec. Our team is always here to ensure you get the best service and support.